Q: How am I able to file a SR22 DoI complaint over a claim with my car insurance company which they are not handling well? I live in FT Worth, and work in Dallas TX

A: If you are having troubles with your car insurance company, then before you file an SR22 DoI, you need to make sure you go through all of the methods of abitration and mediation detailed in your policy before you go to the FT Worth TX Department of Insurance, because filing a complaint should be a last resort.

It’s very easy to submit a SR22 DoI complaint, and you can even do so by filling out a form online at the Texas Department of Insurance website. However, if you have any documents to prove your complaint, you will need to either send it through the mail or fax it in.

It’s best if you do have supporting documents, because it helps the SR22 DoI be able to investigate your complaint and have more proof. Whenever you file a claim with your car insurance company, make sure you are keeping track of everything as you go along.